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WIN House

Emergency Shelter in Edmonton, AB

WIN House provides a safe place and emergency services for women and children fleeing domestic abuse. Through comprehensive programs, support and advocacy, we’re shifting the scales. As a safe haven for victims, we connect and equip individuals with the support and hope they need to overcome an abusive situation.

Shelter Information

Crisis Line
Hours of Operation
Mon - Thurs 8:30am – 4:30pm Fri -Sun Closed


Child Minding
Pet Program
Second Stage
Women With Children
Women Without Children

WIN House has one purpose: to give victims the hope and help they need to overcome domestic abuse.

We’re here when you need us most.

Throughout Edmonton and area, for nearly five decades, we’ve given women and children of all ages and cultures a safe place to flee. From passionate professionals and volunteers, to dedicated donors and champions of the cause, WIN House is committed to providing safety, support, relief and resources for abuse victims.

24-hour Helpline

Thousands of women and children rely on the WIN House Helpline each year.

Crisis Intervention

From frontline response services and emergency shelter to emotional support and support groups, we’re here when clients need us most.

Child Support

This program helps children and youth of all ages with schooling and childcare when needed.

Pet Program

Clients can focus on their journey knowing their pets are taken care of through the Alberta SPCA’s Pet Safekeeping program.

Intensive Case Counselling Program

Some cases benefit more from one-on-one work in the community
rather than admission to our shelter. This is what our Intensive Case Counsellors do best.

Outreach & Planning

Our Outreach Workers provide emotional and practical support, with clients both in shelter and after departure. They help victims rebuild through court support, referrals to community resources and assistance with joining/attending group meetings.