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COVID-19 Update

If home is not safe, women’s shelters can help you find a safe place to go.

Women’s shelters remain open and ready to help, taking all recommended precautions to protect clients and their staff during COVID-19.

Shelters are more than a bed. You don’t have to stay at a shelter to get help from one. ACWS members are trained to help women assess their risk levels and create safety plans.

You can also access confidential services such as one-on-one support, safety planning, and risk assessment by phone. Call 1-866-331-3933.

To learn more about the signs of domestic violence during COVID-19 and how to offer help, see our resources below.

Last Updated: January 21, 2021

ACWS recently released a six-month snapshot of 2020 Alberta shelter data. The numbers support what we had been hearing from members around the province: that those living in violence continue to be at a high or extreme risk of domestic violence homicide, and that many are not getting the support they need. 

We continue to be in regular communication with the Government of Alberta in support of ACWS members’ response to the COVID-19 pandemic. Shelters are taking all precautions to ensure the health and safety of staff, residents, and the community in the time of COVID-19 including increased disinfection, physical distancing within shelters, and alternate housing when needed. Shelters remain open during the pandemic and continue to serve women, children, and seniors fleeing violence. They are doing this against the backdrop of working to keep their shelters and staff healthy and safe.

Shelter workers provide an essential service. They walk among other front-line heroes during this pandemic.

Evidence from previous environmental disasters and pandemics suggest that domestic violence will increase during and following this health emergency. We are working with member shelters to meet this need.

We encourage anyone facing immediate danger to call 911.

If you suspect that someone’s life may be in danger, please call 911. To speak to someone at a shelter near you, call our toll-free 24/7 line, 1-866-331-3933.

Find a Shelter

Resources for front-line service providers.

ACWS offers training opportunities, resources, events, and information for shelter workers and other frontline staff.

Worker Resources