Build Skills to Intervene and Support

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Why take this module?

Module 3: Build Skills to Intervene and Support aims to help Case Managers develop practical skills to provide empathetic support, effectively assess and respond to survivors’ needs, and foster resilience and empowerment in survivors.

In this module, participants will:

• Assess varying levels of distress, vulnerability, and risk
• Communicate in a survivor-centred, trauma-informed manner
• Centre survivors’ self-determination in decision-making and support
• Support survivors as they work toward emotional regulation and stability

How long is the module?

Module 3: Build Skills to Intervene and Support is expected to take approximately 30 minutes. You will be able to claim your certificate of completion once you complete all required learning activities.

Reminder: If you haven’t already taken Module 0: Get Ready to Learn, we strongly recommend starting with it. This module will help you get familiar with the types of activities in this learning experience, reflect on the importance of ongoing professional development, set your personal learning goals, and strategize how to engage effectively.

Free access codes are available for ACWS members and partners. Visit the ACWS Member’s Hub and search “Case Management Foundations Course – Free Access Codes”.